1. Who processes your data
The data controller is A2A TOURS SARL, a company registered in Morocco.
Address: Magasin N° 03, Centre Tafetachte, Province d’Essaouira, Morocco.
For questions about personal data: managers@a2a.tours.
2. What data we collect and why
When you submit a website form, we collect your name, email address and either your phone number or a link to your social media profile as a contact method. All form fields are required; provide either a phone number or a social media link in the contact field.
We use this information to respond to your enquiry and send the A2A partnership information you requested.
Please do not include payment, medical, passport or other sensitive information in the form.
3. How enquiries are received and who can access them
Enquiries submitted through the website are routed via Tilda bot to Telegram. One A2A manager, based in Morocco, has access to the enquiries.
Tilda and Telegram are used to route enquiries. These services and their technical providers may process data in accordance with their terms and infrastructure.
4. Analytics and cookies
The website uses Yandex Metrica and Google Analytics to analyse website traffic and performance. These tools may use cookies and process technical information about your visit, such as browser and device type, pages viewed, referral source and information about website usage, depending on the counter settings.
The analytics tools are used to understand website performance. The contents of website form submissions are not intended to be sent to analytics systems.
You can restrict or delete cookies in your browser settings. Where required by applicable law, analytics cookies are used only after consent is obtained.
5. Where data is processed
An A2A manager accesses enquiries in Morocco. Tilda, Telegram, Yandex Metrica, Google Analytics and their technical providers may process data in other countries, depending on their infrastructure and applicable service terms.
6. How long we keep data
A2A keeps an enquiry for up to 12 months after the last meaningful contact. After that, it is deleted unless discussions are ongoing or the law requires longer retention.
7. Your rights
You may contact A2A to ask about your personal data, request correction, or ask us to stop processing it where applicable law gives you that right. If processing is based on consent, you may withdraw your consent.
Email managers@a2a.tours. We may ask you to verify your identity before acting on your request.
8. Data security
Access to enquiries is limited to one A2A manager. The company takes measures to protect data against loss, unauthorised alteration, disclosure and access.
9. Changes to this policy
We may update this policy. The current version and its update date will be published on this page.
